Flight Expert BD Travel Company
Flight Expert BD :
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Flight
Expert, an online travel agency (OTA) based in
Bangladesh. Here's what the latest and most reliable info shows:
Company
Overview
· Flight
Expert was founded in 2016 in Dhaka and grew to become one of
Bangladesh’s first major online travel agencies, offering flight tickets, hotel
bookings, visa services, Hajj packages, and more.
· It operated as part of the Makkah
Group, which has been in the travel industry since
1995.
Prior
Customer Reputation
· Earlier reviews praised its customer-friendly
booking experience, competitive
pricing, and helpful staff—often mentioning agents by
name.
· On Google Reviews and Bipony, clients noted
prompt assistance, efficiency in problem-solving, and affordable fares compared
to other agents or airlines.
· However, some employee feedback (e.g.
Glassdoor) described a toxic
work environment with rigid schedules and poor management
practices.
Recent
Crisis and Shutdown
· As of August
2, 2025, the company’s website and customer phone
lines became inaccessible. Top executives, including its MD, reportedly
disappeared, triggering accusations of embezzlement and unpaid client and
supplier funds amounting to crores of taka.
· Police in Dhaka’s Motijheel area have received
numerous complaints and statements; evidence gathering is underway.
· Internal conflicts have arisen: the MD blamed
other officials for embezzlement, while the Head of Commercial accused the MD
of absconding with funds. No formal resolution yet.
Current
Status Summary
|
Topic |
Status |
|
Website
& Operations |
Offline since Aug
2, 2025 |
|
Top
Management |
MD reportedly
absconded |
|
Customer
Access |
Phone line
disconnected; many can’t access tickets or refunds |
|
Police
Involvement |
Active
investigations initiated; many GDs filed |
Should
You Book with Them?
· No — Given the latest events, it is strongly
advised against booking
anything with Flight Expert at this time.
What Are
Your Alternatives?
· Direct
airline websites or trusted, well-known OTAs (like
Expedia, Booking.com, or local Bangladeshi platforms) may be safer.
· Look for transparent refund policies,
verified customer reviews, and active customer support channels.
· Avoid OTAs without a clear public presence or
with recent operational issues.
Final
Takeaway
Flight Expert was once a respected online
travel agency in Bangladesh known for convenience and pleasant service.
However, as of early August 2025, it appears to have collapsed under
alleged financial misconduct by leadership. With operations offline, customers
stranded, and police inquired, continuing to rely on the service is unwise.
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